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Recruiter FAQ's
Background checks
Account
Financial checks.
UK Credit Check
Self certification
Address
Qualification
Global Financial checks
Directorship
Media checks
Referee FAQ's
Criminal record checks
England & Wales Criminal Checks
France Criminal Checks
United States Criminal Checks
Ukraine Criminal Checks
Turkey Criminal Checks
Lithuania Criminal Check
Italy Criminal Checks
Poland Criminal Checks
Algeria Criminal Check
Nigeria Criminal Check
Identity checks
Right to work checks
UK Employers
UK Employees
Hungary employers
Germany employers
United States employers
Poland employers
Netherlands employers
Right to work checks Europe
Right to work checks Asia
Right to work Africa
Right to work North America
Right to work South America
Right to work Oceania
Right to work UK.
Right to Work Eurasia
Sanctions check
Background checking standards
UK Standards
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Integrations
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Zinc knowledge base
Recruiter FAQ's
Candidate FAQ's
References
Education checks
Identity checks
Account
Recruiter FAQ's
Background checks
Account
Financial checks.
UK Credit Check
Self certification
Address
Qualification
Global Financial checks
Directorship
Media checks
Referee FAQ's
Criminal record checks
England & Wales Criminal Checks
France Criminal Checks
United States Criminal Checks
Ukraine Criminal Checks
Turkey Criminal Checks
Lithuania Criminal Check
Italy Criminal Checks
Poland Criminal Checks
Algeria Criminal Check
Nigeria Criminal Check
Identity checks
Right to work checks
UK Employers
UK Employees
Hungary employers
Germany employers
United States employers
Poland employers
Netherlands employers
Right to work checks Europe
Right to work checks Asia
Right to work Africa
Right to work North America
Right to work South America
Right to work Oceania
Right to work UK.
Right to Work Eurasia
Sanctions check
Background checking standards
UK Standards
Manage your Account
Single sign-on
Integrations
Recruiter FAQ's
A comprehensive collection of valuable information and guidance designed specifically for recruiters using Zinc.
What do candidates see when a request is made?
What if I am not comfortable providing a reference?
Background checks
I require an additional reference for my candidate, how can I request this?
How can I set a candidate to ‘Complete’?
I’d like to follow up with a referee, how can I do this?
How can I manage my account?
How many times do you contact referees?
My candidate has received a match on their references, what next?
The candidate report is showing as ‘Reviewed’ even though it is complete. What does this mean?
How many times do you contact candidates?
The candidate report is showing as ‘Action required’. What does this mean?
My candidate needs help, who can they contact?
What are the FCA regulated reference questions?
How can I send a reminder to the candidate to complete their background checks?
How can I access the referee contact details?
How to navigate Zinc.
See more
Account
Managing your notifications
Finding it hard to manage your Zinc notifications?
How can I change the email address that my invoices are sent to?
Where are my invoices sent?
What permissions does an Admin have?
How do I change the main account user to my email?
How do I remove a user?
I’m an Admin, how do I remove myself as a user?
What permissions does a Recruiter have?
How do I turn off email notifications as an Admin?
How do I upgrade or downgrade a user's permissions?
How do I generate an API key for my ATS?
How do I see more checks as a Recruiter user?
How to create a new check package?
How much are criminal checks in each country?
How do I edit a check package?
How can I invite new users to join the company?
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Financial checks.
What's included in the UK Credit check?
UK Credit Check
What to do when your Credit check is stuck in pending
Self certification
What's a Self certification check?
Address
What is an Address check?
Why can't I see the candidate's proof of address document?
Qualification
What is a Qualification check?
What is Certificate Matching?
Global Financial checks
What's included in a Global Financial check?
Directorship
What's a Directorship check?
Media checks
How to assess a Match on a Media Check
What's included in an Adverse Media check?