Zinc knowledge base
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Recruiter FAQ's
Candidate FAQ's
References
Education checks
Recruiter FAQ's
Background checks
Account
Financial checks.
Credit Check
Criminal record checks
England & Wales Criminal Checks
France Criminal Checks
United States Criminal Checks
Ukraine Criminal Checks
Turkey Criminal Checks
Lithuania Criminal Check
Italy Criminal Checks
Poland Criminal Checks
Algeria Criminal Check
Nigeria Criminal Check
Identity checks
Right to work checks
UK Employers
UK Employees
Hungary employers
Spain employers
Germany employers
United States employers
Poland employers
Netherlands employers
Sanctions check
Background checking standards
UK Standards
Manage your Account
Single sign-on
Media Check
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Zinc knowledge base
Recruiter FAQ's
Candidate FAQ's
References
Education checks
Recruiter FAQ's
Background checks
Account
Financial checks.
Credit Check
Criminal record checks
England & Wales Criminal Checks
France Criminal Checks
United States Criminal Checks
Ukraine Criminal Checks
Turkey Criminal Checks
Lithuania Criminal Check
Italy Criminal Checks
Poland Criminal Checks
Algeria Criminal Check
Nigeria Criminal Check
Identity checks
Right to work checks
UK Employers
UK Employees
Hungary employers
Spain employers
Germany employers
United States employers
Poland employers
Netherlands employers
Sanctions check
Background checking standards
UK Standards
Manage your Account
Single sign-on
Media Check
Recruiter FAQ's
A comprehensive collection of valuable information and guidance designed specifically for recruiters using Zinc.
What do candidates see when a request is made?
Background checks
I require an additional reference for my candidate, how can I request this?
How can I set a candidate to ‘Complete’?
I’d like to follow up with a referee, how can I do this?
How can I manage my account?
How many times do you contact referees?
My candidate has received a match on their references, what next?
The candidate report is showing as ‘Reviewed’ even though it is complete. What does this mean?
How many times do you contact candidates?
The candidate report is showing as ‘Action required’. What does this mean?
See more
Account
Finding it hard to manage your Zinc notifications?
How can I change the email address that my invoices are sent to?
How much does Zinc cost?
Where are my invoices sent?
What permissions does an Admin have?
How do I change the main account user to my email?
How do I invite other users to join our company account?
How do I remove a user?
I’m an Admin, how do I remove myself as a user?
What permissions does a Recruiter have?
How do I turn off email notifications as an Admin?
How do I upgrade or downgrade a user's permissions?
How do I generate an API key for my ATS?
How do I see more checks as a Recruiter user?
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Financial checks.
What's included in a Credit check?
What's included in a Financial check?
Credit Check
What to do when your Credit check is stuck in pending
