Zinc knowledge base

Back to home

Zinc knowledge base

Candidate FAQ's

Candidate FAQ's

A comprehensive collection of valuable information and guidance designed specifically for candidates using Zinc.

References

How do I add a new referee.

I’ve had a Date Mismatch, what does that mean?

How can I edit referee details?

How can I add another referee?

How can I cancel a referee?

My old company is no longer operating. How can I provide a reference for my employment there?

Reference for a gap in your career history

Do I need to provide only the number of references requested?

Self employment period reference. Who to add?

What type of references can be requested?

What information do I need to provide to request a reference?

I don’t want to provide the details of my past employment history, what should I do?

I have not left my most recent employer so I can’t leave their referee details, what should I do?

Never been employed. Who to add?

Does the referee need to answer the questionnaire?

How to add a referee

How can I use my references again in the future?

Who can see my references?

Will the referee see details about my new employment?

See more

Education checks

How can I speed up my check?

What is the education check process?

I don’t remember the dates I started and ended my education. What can I do?

What forms of education can you verify?

I have multiple degrees, which one should I submit?

I don’t have a degree or a higher education qualification. What should I submit?

I haven’t finished my degree yet. What should I submit?

I don’t have a copy of my qualification. Can I move forward with the check?

See more