I have recently moved and don't have proof of address yet. What can I do?

We would highly recommend that you update your address with the bank and request that they send you a statement in the post, or you can obtain one in the branch. Online banks such as Monzo and Starling can send you a paper statement by requesting this through the app.

Alternatively, if are also required to complete a DBS check and you still have access to your previous address you can resubmit your address check using this address instead. This is because the DBS certificate will be posted to the address listed as your current address, so you will need access to the address to obtain this.