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  1. Zinc work
  2. Recruiter FAQs
  3. Background checks

Background checks

  • What is BPSS?
  • How can I access the referee contact details?
  • How can I set a candidate to ‘Complete’?
  • Background Checking in UK Financial Services
  • The candidate report is showing as ‘Action required’. What does this mean?
  • How can I send a reminder to the candidate to complete their background checks?
  • How do I request Character Reference as a Regulatory Reference fallback?
  • Track progress easily with projected completion dates
  • How many times do you contact candidates to complete their checks?
  • Dynamic reference requirements
  • My candidate has received a match on their references, what's next?
  • How many times do you contact referees?
  • The candidate report is showing as ‘Reviewed’ even though it is complete. What does this mean?
  • What are the FCA regulated reference questions?
  • How can I manage my account?
  • Define which Enhanced DBS Jobs you'll check
  • How to navigate Zinc
  • My candidate needs help, who can they contact?
  • I’d like to follow up with a referee, how can I do this?
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