Identity checks
- Unsupported Countries for Identity Checks
- What ID document file size and type is supported?
- Do you accept scanned documents?
- What do I do when I am notified that my ID document verification has failed?
- Would a driver’s license be acceptable?
- Would a national ID card be acceptable?
- Why can’t I take a selfie?
- How can I switch from computer to phone?
- Why isn’t my selfie being accepted?
- I don’t have access to a camera. What should I do?
- My camera isn't working when trying to take a picture of my ID.
- How do I upload my passport?
- How to Submit a Share Code for Right to Work Check
- How do I upload ASICE or EDOC documents?
- Why isn’t my document being accepted on the ID check?
- What is the purpose of the ID check?
- I don’t want to upload my documents to the platform. What can I do?
- I don't have a passport, what can I upload instead?
- I provided my birth certificate and proof of national insurance for my right to work check. Why is the result consider?
- How can I prove right to work as a British overseas citizen?
- I'm getting a token expired error. What can I do?