Account
Address check
Criminal checks
Identity checks
- What ID document file size and type is supported?
- Do you accept scanned documents?
- What do I do when I am notified that my ID document verification has failed?
- Would a driver’s license be acceptable?
- Would a national ID card be acceptable?
- Why can’t I take a selfie?
Qualification checks
- What is a professional qualification check?
- What do I enter as the end date if I’m still studying?
- I don’t have a copy of my diploma/certificate. How can I move forward with the check?
- What forms of education can you verify?
- I don’t remember the dates I started and ended my education. What can I do?
- How do I find out the status of my education check?
References
- How can I cancel a referee?
- What type of references can be requested?
- How do I remove a reference?
- How do I add a new referee?
- Self employment period reference. Who to add?
- Not comfortable sharing your government credentials?