In cases where a candidate has lived in multiple countries over the past few years, you may need to conduct multiple criminal checks to understand a candidate's full international history. It can also be good in cases where a candidate has only recently moved to your employment country but you want to conduct a thorough criminal check search on their previous country.

Zinc offers a multiple criminal check process at the package level to help you with those scenarios.

Set Up

You can easily set up the multiple criminal check process within a new package or existing package.

On the Packages page, click on the package you would like to enable this for. 

Inside the package editor, you will see the area labeled Criminal check.

Next, you will need to switch the Location criteria from Current residency to Multiple locations (multiple criminal checks).

Here, you can also change the number of years you would like to search with a maximum of 10 years. If you do need this to be longer, please speak directly to your Account Manager or the Customer Success team via live chat or email to increase this for you.

Please note: Selecting a specific number of years does not guarantee that each country in the candidate’s history will be searched for that full period. The actual time span searched depends on the regulations and available data in each individual country.

Once you're finished, just press Save check package and request your candidates to complete their checks.

Candidate's Process

As soon as you've requested those checks, the candidate is notified to complete these through Zinc. 

The candidate will be asked to confirm their address history which is where the country for each criminal check being conducted will be found.

After the address history is confirmed, when the candidate clicks into their Criminal Check, they will be prompted to complete a criminal check for each place they lived in the amount of years you specified.

Each criminal check has specific requirements to it which are given to the candidate to complete on the platform but if you'd like a breakdown on requirements and scope, you can find them here on our knowledge base. If the candidate is not located in that country anymore, the criminal check level may be different, so if you do need any further specifics, please get in touch.

Once the candidate has completed all of their criminal checks, they will then be processed further. You can keep track of the checks on the candidate's report and you will be notified on Zinc once those checks have completed.